Guide to Fixing Shopee Kit SKU & OXM Integration Issues

Step 1 : Logging into OXM dashboard

Go to Product tab and review the Unsync Product list.

Step 2: Click [View] to review the issue.

Step 3 : The SKU show in the message needs to be unmapped.

Step 4 : Download the SKU Unmapping file

Step 5 : Copy the problematic SKU from Step 3 and paste it.

Note : Paste as plain text without any formatting.

Step 6 : Select the relevant Makertplace store 

Step 7 : Browse the unmapping file and click [Upload]

Step 8 :  Make sure the status show [Successfully Updated!].

Step 9 : Go to configuration tab

Step 10 : Click the sync button.

Note : You will see the date updated to the latest date and time, indicating a successful sync. 

Step 11 : You will see that the problematic SKU has been

Step 12 : Go to Product > Kit Products, then click on 'Create Kit Product

Step 13 : You may now proceed to create the Kit SKU.

Thank You.